Project Builder
Scope of Work
AI
Business Automation
Labronix implements systems that connect your tools and automate the daily operations of a South African business. From handling bookings to managing sales admin and customer follow-ups, we set up the technology that lets your business run efficiently and scale without increasing your workload. Setup fees depend on the complexity of the workflows and the platforms chosen.
Service breakdown
What this entails
Automated Appointment Booking
We set up professional booking systems (like Calendly or Zoho Bookings) that sync with your calendar. Clients can book meetings or services without the back-and-forth emails, and automated reminders reduce no-shows.
Sales Admin & CRM Setup
We implement and configure a CRM (Customer Relationship Management) system to track every enquiry. From first contact to closing the deal, your sales admin is organised, ensuring no lead ever falls through the cracks.
AI & WhatsApp Automation
We deploy AI chatbots and WhatsApp Business automation to answer FAQs, qualify leads, and provide instant support 24/7. This keeps your customers engaged while you focus on high-value work.
Invoicing & Document Automation
We link your sales process to accounting tools like Sage or Xero. Generate professional quotes and invoices automatically when a deal is reached, saving hours of manual data entry every week.
Workflow Integration (Zapier/Make)
We use industry-leading automation platforms to bridge the gap between your website, email, and internal tools. When something happens in one app, the next step happens automatically in another.
Step by step
How it works
No surprises and no stage you have not agreed to.
Map what happens now
We walk through the current process end to end and mark every step that is manual, repeated, or a place where enquiries go cold.
Choose the platforms
Booking tools like Calendly or Zoho Bookings, a CRM for the sales pipeline, accounting tools like Sage or Xero. Where you already use something that works, we keep it.
Build and connect
The workflows are configured and the tools are bridged with automation platforms such as Zapier or Make, so an event in one app triggers the next step in another.
Test against real work
Automations are run against genuine bookings, enquiries and invoices before they are trusted with them, because a silent failure in an invoicing workflow is worse than no workflow.
Hand over
You get the logins, the map of what triggers what, and a workflow you can change yourself rather than a black box only we understand.
Your side of it
What we need from you
Short list, and the reason each item is on it.
- Access to the tools you already use — calendar, email, accounting software, WhatsApp Business
- A walkthrough of how the process runs today, including the parts currently done by hand. This is the part that actually determines what can be automated
- The answers to the questions your customers ask most often, if AI or WhatsApp responses are in scope
- A decision on who owns each step once it no longer needs a person
Before you enquire
Questions we get asked
Do I have to change the software I already use?
Usually not. Workflow integration exists precisely to bridge tools that do not talk to each other — when something happens in one app, the next step happens automatically in another. We only recommend replacing a tool when keeping it costs more to work around than to change.
What can realistically be automated?
Appointment booking that syncs to your calendar with reminders to cut no-shows; a CRM that tracks every enquiry from first contact to closed deal; WhatsApp Business and AI responses that answer common questions and qualify leads around the clock; and quotes, invoices and contracts generated automatically when a deal is reached.
Can this connect to my accounting software?
Yes. We link your sales process to accounting tools such as Sage or Xero, so professional quotes and invoices are generated automatically when a deal is reached instead of being re-typed by hand.
Does an AI chatbot replace my staff?
No, and it is not sold that way. The AI and WhatsApp automation handles frequently asked questions, qualifies leads and provides instant support so that the people in your business spend their time on high-value work instead of answering the same five questions.
Unlock your full potential